Refund policy

  • Privacy Policy

    ALL SALES FINAL. NO RETURNS, EXCHANGES, UNLESS ITEM IS FAULTY.

    NO CHANGES TO YOUR ORDER AFTER IT IS PLACED.

    FOR FAULTY RETURNS CONTACT - trnqlty.clothing@gmail.com

    OTHER ORDER ENQUIRIES - trnqlty.clothing@gmail.com

    OUR GENERAL RESPONSE TIME WITHIN 24-48HRS.

    ORDERS SHIP WITHIN 7-14 WORKING DAYS OF ORDER PLACED - UNLESS A SPECIFIC SHIP DATE IS GIVEN ON THE BAR ON TOP OR ON OUR INSTAGRAM. trnqlty.clo

    PART 1 - TERMS OF THE ONLINE STORE 

    You warrant that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have granted us permission to let any of your minor dependents to use this site, by agreeing to these Terms of Service. 
    You may not use our products for any unlawful or unauthorised purposes, and you may not break any local laws (including, but not limited to, copyright laws) while using the Service. 
    You must not distribute any worms, viruses, or other disruptive code. 
    Your Services will be immediately terminated if any of the Terms are broken or violated.

    PART 2 - GENERAL CONDITIONS 

    Anytime, for any reason, we have the right to deny service to anyone. 
    You acknowledge that your content (except credit card data) may be transmitted over a variety of networks and entail (a) transmissions; and (b) modifications to comply and adapt to the technological requirements of connecting networks or devices Whenever credit card data is transferred over networks, it is always encrypted. 
    You agree that you will not, without our prior written consent, reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service or any contact on the website through which the service is given. 
    The headings used in this agreement are simply there for your convenience and have no bearing on these Terms in any way.

    PART 3 - TIMELINESS OF INFORMATION

    Inaccurate, incomplete, or out-of-date information on this website is not our responsibility. The content on this website is provided for informational purposes only and should not be relied upon or used as the only basis for choices without consulting primary, more reliable, complete, or up-to-date sources of data. Your use of the information on this website is at your own risk. 
    There may be historical data on this website. 
    Information that is historical is unavoidably out of date and is only offered for your reference. Although we reserve the right to change the information on this site at any time, we are under no obligation to do so. You acknowledge that it is your duty to keep an eye on changes.

    CHANGES TO THE SERVICE AND PRICES IN PART 4 
    Without prior warning, our product prices might vary. 
    We retain the right to change or stop providing the Service (or any feature or material within) at any time and without prior notice. 
    In the event that the Service is modified, its pricing is changed, it is suspended, or it is discontinued, we won't be held responsible to you or any third parties.

    PRODUCTS OR SERVICES PART 5 (if applicable) 
    Some goods or services could only be accessible online via the website. These goods or services could be in short supply and can only be returned or exchanged in accordance with our return policy. 
    Every effort has been taken to ensure that the colours and photographs of our items displayed in the shop are as accurate as possible. We cannot guarantee that any colour you see on your computer screen is accurately represented. 
    We retain the right, but are under no obligation, to restrict who is eligible to purchase our products or use our Services. On a case-by-case basis, we may use this privilege. We have the right to set a cap on the number of any goods or services we provide. All product descriptions and prices are subject to change at any moment and without prior notice, at our sole discretion. Anytime, we retain the right to stop selling any goods. Any offer made on this website for any good or service is void where prohibited. 
    In addition, we do not guarantee that any faults in the Service will be fixed or that the quality of any goods, services, information, or other materials you buy or get will match your expectations.

    PART 6: Reliability of Account and Billing Information 
    Any order you place with us may be rejected by us at our discretion. We have the right to restrict or discontinue sales to one individual, one household, or one order at our sole discretion. These limitations may apply to orders made using the same credit card, the same billing address, the same shipping address, or orders made by or under the same customer account. If your purchase is modified or cancelled, we may attempt to reach you by phone, email, and/or the billing address/phone number you provided when placing the transaction. Orders that, in our sole discretion, appear to have been placed by dealers, resellers, or distributors may be restricted or altogether prohibited. 

    For any purchases made at our shop, you agree to provide current, complete, and accurate account and transaction information. In order for us to complete your transactions and get in touch with you as necessary, you agree to immediately update your account and other information, including your email address, credit card numbers, and expiry dates. 
    Please examine our Returns Policy for more information.